Direct Foto

Today Directfoto is still a totally owned and independent family business which still maintains its proud tradition of supreme customer service, just as it has for over 70 years.

Average Store Rating.

Overall Rating:
2 out of 5
24% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:2 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:1.5 out of 5

List of all Direct Foto reviews available. Read what other users think about Direct Foto before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 1 - 10 of 41
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  1. Last 2 orders with Directfoto have taken

    Direct Foto By Anonymous (09/29/08)

    Last 2 orders with Directfoto have taken a while to be fulfilled. The last order took a month as they failed to dispatch one item and seemed to have forgotten all about it. I'd use them again but would be a bit wary of ordering anything of high value or that I needed in a hurry. Read Full Review »

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. Having placed an order for rechargable

    Direct Foto By MELANIE PINDER (08/07/08)

    Having placed an order for rechargable batteries on the 3rd of aug and then reading the reveiws after, i was concerned that my order would not be received. i had no need to worry the item was recieved 3days later and was exactly as described. a very competative company who i would recommend and use again Read Full Review »

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. I ordered a 2GB SD card on the 5th May

    Direct Foto By EDWARD BARNFATHER (05/17/08)

    I ordered a 2GB SD card on the 5th May and it arrived on the 16th May. The item is exactly as I required and fully functional on delivery. Delivery was within their stated times and well packaged.
    I will certainly be using this store again as I consider their pricing very competitive. Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Ordered a 4GB Sandisk Extreme IV Compact

    Direct Foto By Anonymous (04/15/08)

    Ordered a 4GB Sandisk Extreme IV Compact Flash card, which they were showing as being in stock, on 30th March 2008.
    My credit card was billed immediately (dated 30th March) and I got an email about order received and they'd be in touch. That was the end of it.
    I've emailed back about 10 days after the order to enquire about order status and got nothing back.
    Tried to call their "Cont... Read Full Review »

    2 out of 2 people found this review helpful
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. I saw the poor ratings for this firm,

    Direct Foto By Judith Rhodes (03/22/08)

    I saw the poor ratings for this firm, but as the price was very competitive I decided to risk it. My goods arrived very quickly, and soon afterwards I decided to tempt fate by placing a more expensive order. Again service was good and delivery was pretty prompt. Admittedly I wasn't ordering anything very specialised, but I do feel I got good service. Read Full Review »

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. Had already placed an order for a 4pack

    Direct Foto By Simone Walker (02/29/08)

    Had already placed an order for a 4pack of Energizer AA Rechargeable 2500 batteries before reading the reviews. My experience was all good. Product including delivery was virtually half the price of local large chain supermarket and arrived within 2 days of placing the order. Infact the confirmation email to tell me the order had been despatched arrived 10 mins after the product was in my hand hav... Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. I ordered a digital photo frame at

    Direct Foto By DOUGLAS NEIL (02/26/08)

    I ordered a digital photo frame at £69.99 in January.. by the end of January I still hadn't received it.

    I called and emailed and eventually received an email and a telephone call saying the money would be returned. So far, nearly a month on it hasn't been.

    I am not impressed with Kelkoo either, I ordered them via your recommendation and now having looked at the reviews I think it seems... Read Full Review »

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. Ordered batteries no problem and waited,

    Direct Foto By mark hall (01/22/08)

    Ordered batteries no problem and waited, waited.... sent two emails re their non delivery. No response.
    So far money wasted Read Full Review »

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. Do not send your photos to this one! My

    Direct Foto By Anonymous (01/18/08)

    Do not send your photos to this one! My wife sent pix to them in November. Credit card debited for £5.32.but no photos received and no reply as yet to my e-mails on her behalf. Deal with Jessops instead as I do. Read Full Review »

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. AVOID AT ALL COSTS .YOU PAY MONEY - THEY

    Direct Foto By Anonymous (01/17/08)

    AVOID AT ALL COSTS .YOU PAY MONEY - THEY TAKE IT AND YOU DON'T GET WHAT YOU ORDER. DON'T BOTHER TRYING TO CONTACT THEM FOR AN UPDATE OR REFUND - THEY DON'T REPLY. I WOULD RATHER GIVE THE MONEY TO A CHARITY. FORTUNATELY I ONLY PAID LESS THAN £10. Read Full Review »

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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