Micro Direct

Average Store Rating.

Overall Rating:
4.5 out of 5
82% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4.5 out of 5

List of all Micro Direct reviews available. Read what other users think about Micro Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. Absolutly dismal. Purchased a TV in

    Micro Direct By Kevin Robertson (07/28/08)

    Absolutly dismal.
    Purchased a TV in November 2007 - its now almost August 2008 and ive yet to get one that actually works. The customer services is awful, they take more money from you at every opportunity and their returns policy is a joke. Stay away, or be prepared for a LOT of hassle!!! Read Full Review »

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

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  2. The customer service provided by this

    Micro Direct By Martin Manning (07/11/08)

    The customer service provided by this company is awful. In Feb '08, we purchased a SatNav from MicroDirect. It duly arrived but, less than 4 months later, it failed. Product + covering letter was sent back to MicroDirect by next day g'teed delivery and was received by the company on 26 June. Since then - and despite constant E-Mails - I cannot get any confirmation from the company that the... Read Full Review »

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. ROGUE TRADERS As per other writers here

    Micro Direct By Barry Monks (05/08/08)

    ROGUE TRADERS

    As per other writers here - Micro Direct are happy to take your money for faulty goods, accept them back, but not refund your cash.

    I purchased £75.00 of faulty memory that caused system crashes and loss of data for over 12 months before I located the problem with the matched pairs PC3200 GEIL memory modules they sold me.

    After 4 months of haggling they agreed to replace the memor... Read Full Review »

    2 out of 2 people found this review helpful
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. BEWARE - I ordered a freeview digital

    Micro Direct By Anonymous (04/17/08)

    BEWARE - I ordered a freeview digital recorder which failed within the warranty period. Only after repeated pressure from me did they promise to refund the full price of the item (so far I have only got a partial refund) but left me about 12 pounds postage out of pocket. They delay you by giving you a reference number and cite an expensive 0870 number to call. After an internet search I then by ... Read Full Review »

    1 out of 1 people found this review helpful
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. I telephoned on a Monday at just after

    Micro Direct By tony pilkington (02/13/08)

    I telephoned on a Monday at just after 9:00am to order an item from the MicroDirect store which showed 'call for availability'. The person checked and found they had one unit in their Stockport store which I asked and paid for to be sent by next day delivery. I took a valuable day's leave and waited all day - nothing. Called Wednesday morning to be told the item was not in stock afte... Read Full Review »

    1 out of 1 people found this review helpful
    • Overall Rating:3.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

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  6. Warning - Microdirect seem OK till

    Micro Direct By Laurence Errington (01/14/08)

    Warning - Microdirect seem OK till things go wrong. They are the pits in my opinion. I purchased a portable DVD player with a one year guarantee. Twice I sent it back for operational faults. The 1st time they refused to accept it had a fault. I sent it back a 2nd time when it stopped working more fundamentally. They couldn't repair or replace it. Under the various trade regulations, they are o... Read Full Review »

    7 out of 7 people found this review helpful
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Kelkoo are rock class! thanxs for

    Micro Direct By rosy feilex (07/03/07)

    Kelkoo are rock class! thanxs for directing the page to microdirect. i loved microdirect online web site its smooth and easy to navigate. prices are reliable and high street cheap prices!!. Look for yourslef at
    WWW.MICRODIRECT.COM AWERSMMMM WEB SERVICE WITH LATEST GOODS TO BUY!! Read Full Review »

    1 out of 6 people found this review helpful
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

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  8. Just Looking at the bad reviews made me

    Micro Direct By audit james (07/03/07)

    Just Looking at the bad reviews made me feel not buying from this company but since i have orderd my goods through online and already serviced to my house
    the electronic goods came bang on time with excellent delivery service and quality!! microdirect sell cheap computer componets at low price with prompt good service! keep up the work microdirect!
    I RATE THIS COMPANY 5 / 5 FABOULOUS! Read Full Review »

    1 out of 2 people found this review helpful
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

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  9. This is an excellent store and I have

    Micro Direct By master pro (07/03/07)

    This is an excellent store and I have ordered many pc components over the years. If you compare the prices from here to high st stores like pc world and currys (never buy pc componants from them!!) the savings are enormous, usually half the price if not more.
    I have always found the customer services department very helpful on the rare occation I have a problem. Read Full Review »

    none of 1 people found this review helpful
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. They used amtrak for delivery who said

    Micro Direct By robert richards (06/06/07)

    They used amtrak for delivery who said they did not have the full address. Spent a long time on premium rate telephone sorting this out both with amtrak and microdirect but no one accepted responsibility. These companies have to be viewed as a package and so I would not use them again. Read Full Review »

    1 out of 1 people found this review helpful
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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