XL Shop

Average Store Rating.

Overall Rating:
4 out of 5
83% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

Certified Shop

List of all XL Shop reviews available. Read what other users think about XL Shop before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. Delivery took 5 days from ordering to

    XL Shop By Customer (10/13/08)

    Delivery took 5 days from ordering to arrival Read Full Review »

    (Report Abuse)
    • Overall Rating:3.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. Not really the merchant s fault but the

    XL Shop By Customer (10/09/08)

    Not really the merchant s fault but the courrier used delivered my order to my neighbour without my persmission and even failed to leave a card to inform me of this. As such, it took a lot longer to get to me than the despatch date should have resulted in. Read Full Review »

    (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. A highly satisfactory transaction with

    XL Shop By Customer (09/22/08)

    A highly satisfactory transaction with prompt delivery. Read Full Review »

    (Report Abuse)
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. First order prompt delivery very good

    XL Shop By Customer (09/22/08)

    First order prompt delivery very good Read Full Review »

    (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. Very well priced and arrived quickly,

    XL Shop By Customer (09/22/08)

    Very well priced and arrived quickly, many thanks. Read Full Review »

    (Report Abuse)
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. Goods were out of stock when ordered.

    XL Shop By Customer (09/08/08)

    Goods were out of stock when ordered. Email confirmed receipt of order, but no further email to say goods were now in stock or that they had been dispatched. Items arrived 1 week after ordering. Would use again. Read Full Review »

    (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Website very easy to navigate and

    XL Shop By Anonymous (09/04/08)

    Website very easy to navigate and delivery of goods arrived on time. Read Full Review »

    (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. Goods were shown as "in stock" but were

    XL Shop By Customer (09/04/08)

    Goods were shown as "in stock" but were not although they acknowledged this and goods received today so delay was minimal despite bank holiday. Read Full Review »

    (Report Abuse)
    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. Item still not in stock, been waiting

    XL Shop By Customer (09/04/08)

    Item still not in stock, been waiting for at least a week. Read Full Review »

    (Report Abuse)
    • Overall Rating:3.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. Easy to place an order, good value,

    XL Shop By Customer (09/04/08)

    Easy to place an order, good value, quick delivery, would be happy to shop at XL again. Read Full Review »

    (Report Abuse)
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

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